Winning In the Hot Rod Business is Easy: Treat Your Vendors and Customers Like Kings!
Published: Thu, 02/16/12
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The MuscleCar Place Blog |
February 16, 2012 |
Winning In the Hot Rod Business is Easy: Treat Your Vendors and Customers Like Kings! This Week's Blog is a Guest Post by Chris Holstrom of Chris Holstrom Concepts! I have a confession to make. I LOVE to buy stuff! I love it when I find a
good deal, but even more importantly, I love a great sales person. I am
a sucker for great customer service. Who isn't, right? I mean when it
comes to parting with my hard-earned dollar I want to feel like I got a
good deal and was treated right.
I have an office manager here at the shop that spends most of his time
ordering and receiving parts for customer's cars. Every day is Christmas
around here when the "Big Brown Truck" shows up. We see everything from
a simple bracket, to a cool set of wheels, or even a $25,000 engine
come through our door. . .
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